Your rights as a patient

The New Zealand Code of Consumer Rights clarifies general expectations for those people who use a health or disability service.  

Re-centre is committed to providing a safe and reliable healthcare service to visitors, that respects this Code and that of patient privacy. 

For more information on your rights as a patient when using health services please see:

• Code of rights from the NZ Health and Disability Commission
• Privacy code from the NZ Privacy Commission  

To read more about privacy and consumers rights, please see Healthpoint 

We may recommend and seek consent to talk to others involved in your care, eg. approved carers, GP or other treatment providers.

Cancellation of appointments 

Please refer to our terms of service for information about our cancellation policy.